Guides
Practical, no-fluff answers about facility hours, detention, and keeping trucks away from closed docks.
What is detention time, and who pays for it?
Detention, demurrage, and layover explained: when the clock starts, typical rates, who owes whom, and how to reduce detention at the source.
Receiving hours by industry: what carriers should expect
Typical receiving windows for grocery and food DCs, retail, manufacturing, and construction suppliers — and why appointment rules differ.
How to stop trucks from arriving at closed docks
The real causes of closed-dock arrivals — stale hours data, holiday closures, timezone mistakes — and a practical checklist to prevent them.